Returns & Exchanges
At Australian Made & Owned, we want you to love your locally crafted fashion; if you are not completely satisfied, we offer a 30-day return policy for all unworn garments with original tags attached. We are committed to supporting our local industry while ensuring you have a seamless shopping experience.
Return Process
- 1.Initiate Your Return
Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all Australian-made garment tags and labels remain securely attached.
- 3.Post Your Item
Print your prepaid shipping label and drop your package at any Australia Post location or scheduled pickup point.
- 4.Receive Your Refund
Once our quality control team inspects the returned fashion pieces, your refund or exchange will be processed within 5-7 business days.