Frequently Asked Questions
Everything you need to know about our ethically crafted Australian fashion.
How do I know your products are truly Australian made?
Every garment in our collection is designed and manufactured right here in Australia. We partner with local makers who adhere to fair work standards and carry the official 'Australian Made' certification.
What are your shipping rates and delivery times?
We offer flat-rate standard shipping for $10 and express shipping for $15 across Australia. Standard delivery typically takes 3-5 business days, while express takes 1-2 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return policy for all full-priced items. Garments must be unworn, unwashed, and have all original tags attached. Please note that for hygiene reasons, earrings and undergarments cannot be returned.
Do you offer international shipping?
Yes, we ship our Australian-made designs worldwide. International shipping costs are calculated at checkout based on your destination and the weight of your order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and popular 'Buy Now, Pay Later' services including Afterpay and ZipPay.
How should I care for my garments?
To ensure the longevity of your Australian-made pieces, we recommend following the specific care label instructions on each garment. Generally, we suggest a cold hand wash and drying in the shade to preserve fabric integrity.